Sustainable Operations

Taiwan Life continues to enhance its compliance system and relevant measures, and conducts semi-annual compliance self-evaluations to ensure that all business and operations comply with the regulatory requirements. We have formulated Compliance Risk Assessment and Reporting Guidelines and complete the Compliance Risk Assessment Report before the end of April every year in accordance with the regulations. The assessment results and optimization measures are reported to the Board of Directors. Each unit is required to comply with external laws and regulations when conducting business. If there is any violation, the Compliance Department is responsible for supervising each unit to analyze the reasons for the deficiency, evaluate the potential impact, and put forward improvement plans.
The Chief Compliance Officer also reports to the Board of Directors and the Audit Committee semi-annually, keeping the Board of Directors and relevant senior management informed of the implementation of legal compliance matters. In addition to meeting the regulatory requirements at the time of appointment, the Chief Compliance Officer, Compliance Department personnel, and the compliance officers of each business unit also receive at least 15 or 20 hours of on-the-job training every year.

AML/CFT Compliance

In accordance with the Money Laundering Control Act, Counter-Terrorism Financing Act, and Regulations Governing Anti-Money Laundering of Financial Institutions, Taiwan Life has formulated relevant internal policies and guidelines to improve its AML/CFT systems. The Company also actively promotes related education and training. Senior managers are required to attend this training every year, and Taiwan Life requires all employees to regularly attend AML courses. Moreover, we have established an AML/CFT Committee, which is chaired by the President, with the division-level supervisors of relevant units serving as members. The committee meets once every quarter. Four regular meetings and one ad hoc meeting were held in 2024 to ensure that the risks associated with AML/CFT were well controlled and that AML/CFT mechanisms were implemented.