Accountable Operations
Environmental Management Systems and Certifications

The Company and subsidiary CTBC Insurance have introduced ISO 14001 Environmental Management System, ISO 50001 Energy Management System, and ISO 14064-1 Greenhouse Gas Quantification and Reporting certification, with 100% coverage. In 2023, a total of NT$2,664,800 was invested in management system guidance, verification, education, and training. In accordance to the plan–do–check–act (PDCA) management cycle model, we work to strengthen our management mechanisms and achieve our goal of better energy conservation and carbon reduction.

● ISO standards and validation coverage reached 100%
Management System Financial Reporting Sites Other Sites Total
ISO 14001 Environmental Management System Headquarters and 7 branches Taipei Shoude Building, Taichung Wuquan Building, Kaohsiung Liuhe Building, Taipei Nanyang Building 12 sites
ISO 50001 Energy Management System
ISO 14064-1 Greenhouse Gas Quantification and Reporting Headquarters and 7 branches Beijing Representative Office, Taipei Nanyang Building, Hsinchu Linsen Road Workplace, Taichung Longbang Building, Taichung Far East. Financial Building, Taichung Wuquan Building, Kaohsiung Liuhe Building, Taoyuan, Miaoli, Yunlin, Chiayi, Nantou, Kaohsiung, Pingtung, and other bases 36 sites

Note: Coverage rate = certified business operation sites / total number of sites.



Renewable Energy and Green Buildings

In 2023, following the guidance of CTBC Holding, Taiwan Life evaluated the purchase of renewable energy. Over three years, Taiwan Life plans to purchase 4.39 million kWh of green electricity. The plan includes medium- and long-term emission reduction targets and an increased proportion of renewable energy usage. As of 2024, they have already started switching to green electricity, and the Nangang headquarters is expected to use 100% green electricity by 2025.

● Green Buildings
Location Certification
CTBC Holding Taichung Financial
Building, No. 88, Huizhong Road, Xitun District, Taichung City
Obtained the Silver EEWH Green Building Label in July 2020, and currently in operation.
Lot 15, Economic and Trade Park,
Nangang District, Taipei land development project
Obtained the Gold EEWH Green Building Candidate Certificate in April 2020 and will obtain the Gold EEWH Green Building Label within 2 years after obtaining the occupancy permit.
Cultural and Creative Industries
Hall in Kaohsiung Main Public Library BOT project
Obtained the Silver EEWH Green Building Candidate Certificate in September 2017; the occupancy permit was obtained in March 2020, and obtained the EEWH Silver-level Green Building Label in January 2024.
Taichung Intercontinental Baseball Stadium 1.The multipurpose sports center and parking tower have obtained the Bronze EEWH Green Building Label, and currently in operation.
2.The adjoining shopping center is under construction and has been awarded the Silver EEWH Green Building Candidate Certificate in 2023; after the completion of construction, the shopping center is expected to obtain the Silver EEWH Green Building Label following an environmental impact assessment.
Kaohsiung Old City Council The review criteria for the label were fully discussed during the design phase in 2023, and it is expected to obtain a Gold-level Green Building candidate certificate and a Silver-level Smart Building candidate certificate by 2028.