Deepened collaboration with academics | Initiatives and community engagement

  • Collaborated with the League for Persons with Disabilities to organize five financial management courses and two certification courses, which were attended by 79 trainees, two of whom obtained life insurance licenses.
  • Organized the 11th Three-Generation Walk for Health, reaching 2.14 million people and garnering 6,748 participants.
  • Organized the Retirement Landscape Survey and Finance for Seniors Forum, an aging-friendly survey and press conference, and the Life in Motion forum to strengthen industry–academia collaboration and outreach to older adults.

An Inclusive Society

Taiwan Life is committed to its core business and pursues stable growth with the goal of building an intergenerationally cohesive and healthy society. We focus on the three major areas of health promotion, active aging, and caring for disadvantaged people, encouraging employees to partake in charity work and contribute to the Company’s ESG goals. Throughout the pandemic and as its began to wane in the second half of 2022, Taiwan Life continued to organize a diverse range of charity programs, leveraging its competitive strengths in insurance to have a positive impact on society.
In 2022, Taiwan Life won the Social Empowerment honor at the Asia Responsible Enterprise Awards, the Social Inclusion Bronze Award at the Asia-Pacific Sustainability Action Awards, and the Social Inclusion Bronze Award at the Taiwan Sustainability Action Awards. Going forward, we will continue to work with our suppliers, shareholders, employees, customers, and other strategic partners to create a sustainable future of shared prosperity and to realize the ESG goals of responsible finance.

2022 charity participation

2022 charity participation

2022 public welfare project performance

Projects Performance in 2022
Microinsurance
  • Taiwan Life developed personal and group microinsurance products for underprivileged individuals, families, and groups. Since 2015, we have donated premiums from microinsurance policies to expand the demographic and scope of people covered by microinsurance. These efforts protect many in low-income groups and other marginalized groups from falling into hardship in the event of the accidental death or disability of a family member. Since we began making donations to pay for microinsurance premiums, 262,000 people have benefted, with an accumulated coverage amount of NT$56.38 billion.
  • In 2022, Taiwan Life donated microinsurance premiums totaling NT$7.303 million to three public welfare organizations: Chia-Yi Fu An Wang Ya Charity, the Chinese Christian Relief Association, and the Taiwan Public Welfare Lottery Dealers Association.
  • Taiwan Life won the Micro-insurance Contest - Caring for the Physically and Mentally Challenged Award in the FSC's 2022 Insurance Contest.
Three-Generation Walk for Health
  • Taiwan Life has organized the Three-Generation Walk for Health for 11 consecutive years, encouraging family members of all ages to walk together as a team. Over these past 11 years, the event has seen over 10.18 million participants, with 285,000 km walked in totalˋthe equivalent of 238 trips around Taiwan. The event has become an annual tradition for families, using the power of family support to encourage self-health management by older adults. In 2022, Taiwan Life organized three physical walking events in Taipei, Taichung, and Kaohsiung, as well as an online power-walking event, with 6,413 participants in total.
  • For the frst time, the virtual walk was organized by Taiwan Life's Facebook page and utilized our proprietary TeamWalk health management app, further using digital technology to expand the impact of our care for older adults. The related Facebook posts received over 2.14 million views.
  • Taiwan Life also partnered with sports charity ambassadors from the CTBC Brothers baseball team, New Taipei CTBC DEA basketball team, and the Brothers' cheerleaders, the Passion Sisters, to encourage the public to participate in the walk and pay attention to self-health management.
  • We launched the Grandparents Shuttle Bus Service to help older adults from charity groups, such as the Hondao Senior Citizen's Welfare Foundation and the Chinese Christian Relief Association, as well as from New Taipei's Pingxi District, which has the oldest average resident age, to take part in the walk; 40 corporate volunteers from Taiwan Life also accompanied them throughout the walk.
  • A social return on investment report in 2022 found NT$5.51 in social value generated for every NT$1 invested. The project also won the Social Empowerment honor at the 2022 Asia Responsible Enterprise Awards and the Bronze Award in the long-term sponsorship category at the Sports Administration's Sports Sponsorship Awards.
Aging-friendly survey
  • Taiwan Life and United Daily News partnered to organize a survey and press conference on aging friendliness. According to the survey, the public's dissatisfaction rate with the level of friendliness toward older adults in Taiwan was 48 . The survey highlighted that the main concerns revolved around medical services (30.8%) and access to safe residential environments (24.7%).
  • At the press conference announcing the results, Minister without Portfolio Wan-I Lin, a key promoter of Taiwan's "White Paper on the Aging Society," warned that 2026 will be the frst hurdle of Taiwan's aging crisis. He encouraged the implementation of the government's Long-Term Care 2.0 Plan across Taiwan as soon as possible by addressing the obstacles highlighted by the survey. Industry, government, and academic experts like Deputy Director Hsi-Wen Wu of the Department of Long-Term Care of the Ministry of Health and Welfare, President Kuang-Hsun Shih of CTBC Business School, Director Liang-Kung Chen of Taipei Municipal Gan Du Hospital, CEO Chih-Cheng Hsu of the National Center for Geriatrics and Welfare Research, and Chin-Oh Chang, former professor of the Department of Land Economics at National Chengchi University also discussed urgent problems that needed to be addressed in an aging society and proposed aging-friendly solutions.
  • The livestream of the press conference was viewed by 50,000 people.
Sustainable Insurance and Sustainable Impact Forum
  • In support of the government's 2050 net-zero emissions goal, Taiwan Life organized the Sustainable Insurance and Sustainable Impact Forum, the frst such event hosted by an insurer in Taiwan. The forum was attended by influential fgures from industry, government, and academia, including National Development Council Minister Min-Hsin Kung, FSC Vice Chairperson Tsuey- Ling Hsiao, KPMG Sustainability Consulting Taiwan Managing Director Niven Huang, National Cheng Chi University Professor Jin-Lung Peng, and Life Insurance Association Director Hui-Yu Chen, to exchange views on ESG development trends and key developments.
  • Taiwan Life is committed to integrating ESG awareness into the design of our products and services. Having invested in sustainable fnance for eight years, our approved investments/fnancing has totaled NT$55.87 billion. Taiwan Life is also Asia's frst life insurance company to participate in syndicated loans for offshore wind energy projects. Moving forward, we will continue to leverage our core competencies in insurance to expand the sustainable impact of our responsible fnancing.
  • The forum was attended by nearly 300 fgures from fnance, insurance, and other felds.
Survey on national medical/ health care and insurance needs
  • We have partnered with Economic Daily News to conduct a survey on national medical/healthcare and insurance needs since 2020. The topic of each year's survey varies, from "changes in demands for healthcare and insurance" in 2020 to "the personal risk awareness and demands of Taiwanese people" in 2021 to "workplace health" in 2022.
  • In line with Taiwan Life's commitment to promoting a "healthy workplace," we focused on the theme of workplace health in 2022, surveying offce workers on their health management and medical insurance needs. The questionnaire survey was highly correlated with our products and services; Taiwan Life's proprietary health management tool TeamWalk app and other products were included in the questions. The results indicated that enterprises and employees are increasingly focused on health issues post pandemic, with 58.5 of office workers expressing interested in purchasing insurance that incentivizes power walking. Taiwan Life VPs Yu-Chung Lai and Shirley Yang and National Chengchi University Professor Jin-Lung Peng analyzed the fndings in the media to illustrate workers' insurance needs and solutions.
In-home bathing bathing service for remote areas of Pingtung County
  • For families caring for a disabled loved one, bathing can be a diffcult task. Taiwan Life has worked with the Bjorgaas Foundation for six years now to provide in-home bathing services in seven townships across Pingtung County. The in-home bathing service vehicle goes directly to disabled individuals' homes, providing warm support for them and their families.
  • The service was provided to a total of 564 people in 2022, for a cumulative 2,733 people helped over the past six years. It has received a 100% satisfaction rating from the families of disabled individuals.
Pingxi rapid COVID-19 test kit donation As the pandemic escalated in 2022, the number of confirmed COVID-1 cases in New Taipei City was the highest nationwide, and demand for rapid test kits doubled. However, many people were unable to purchase kits available for through the ID-based allocation system. In Pingxi District, a rural area with the oldest average age in Taiwan, the local public health center was selling only 78 test kits per day; furthermore, lining up every day to try to purchase the kits would put older adults at risk of contracting the disease. Acknowledging its corporate social responsibility, Taiwan Life took action by procuring and donating over 1,000 test kits to the Pingxi District Offce for distribution to older adults and disadvantaged groups. Taiwan Life volunteers also delivered the kits to the homes of older adults living alone to help the rural community fght the pandemic.
Blood donations Taiwan Life has been a sponsor of blood donation drives organized by the Taiwan Blood Services Foundation since 2013, calling on the public to donate blood and do their part for society. In 2022, Taiwan Life sponsored a total of 34 blood donation drives around Taiwan, in which a total of 6,003 bags of blood was donated.
Charitable gift boxes Taiwan Life has long supported charitable causes, and has purchased gift boxes from social welfare organizations since 2016 to help underprivileged groups. In 2022, the Company spent NT$344,000 on charity gift boxes.