Q & A

The proposer should be a natural person ; The insured should be a juristic person outside the territory of the R.O.C.

(1) An individual shall be entitled to purchase the OIU products as long as he/she meets the qualification requirements for a "natural person outside the territory of the R.O.C.". (2) A natural person outside the territory of the R.O.C. means a natural person holding a passport issued by a foreign country and having no domicile in the R.O.C. (A person “having no domicile in the R.O.C.” means a person who does not have a household registration in the Taiwan area and has not yet obtained the Alien Resident Certificate from the R.O.C. government)

Expatriate workers are required to acquire an Alien Resident Certificate before they start working in Taiwan. They are therefore not qualified as “a natural person outside of the territory of the R.O.C.” required by the OIU.

You are welcomed to contact Taiwan Life’s sales representatives, brokers or agents for related services.

Taiwan Life now offers two payment methods. You can either pay through remittance, or “autopay by financial institutions”. For more details, please refer to “Payment Methods”

Taiwan Life will send the insurance policy to you according to your instruction, for example, hand delivered by the insurance agent or send via international postal mail to the address of the applicant.

Change of policy contents may be processed by postal mail or fax. It is not necessary for you to come in person. For more details, please refer to "OIU Policyholder Services–Inforce Policy Services"

A request for a policy loan could be made by mail.may be processed by postal mail. It is not necessary for you to come in person. For more details, please refer to “OIU Policyholder Services – Policy Loan Service” Notes: A policy loan will be drawn to the designated proposer by remittance to the personal account of the designated proposer at a local or foreign bank. We will bear the expenses incurred from the remittance while the client shall bear the expenses incurred from the service of the receiving bank.

A request for cancellation of policy could be made by mail.may be processed by postal mail. It is not necessary for you to come in person. Required documents: ◎A foreign natural person: 1. Application for Termination of Insurance Agreement (for OIU only) 2. Two valid identification documents with photos of the proposer 3. Copy of passbook ◎A foreign juristic person: 1. Application for Termination of Insurance Agreement (for OIU only) 2. Certificate of Incorporation 3. Two valid identification documents with photos of the Proxy 4. Copy of passbook 5. Entities Questionnaire Notes: The surrender value for policy cancellation will be sent to the personal account of the designated proposer at a local or foreign bank. We will bear the expenses incurred from the remittance while the client shall bear the expenses incurred by the services of the receiving bank.